We have a professional technical team and after-sales service team, you can solve a variety of transmission and distribution industry problems.
Technical training for user needs, quality tracking for key users, user visits, timely improve product performance according to user needs, and constantly improve product quality.
After receiving the user’s request to solve the problem in the use of the product notice, the company made a preliminary response within 1 hour, major problems arrived at the scene 24 hours
Ensure to provide users with good pre-sales, after-sales service, for users to introduce product performance and use requirements before ordering, provide relevant information.
Key projects supporting equipment and products, ensure delivery according to the contract requirements, the need for technical services will send professional technical service personnel to participate in unpacking acceptance and guidance installation, commissioning work, until the normal operation of the equipment.
Except as stipulated in the contract, the Customer shall bear the round-trip transportation costs under the following circumstances:
Not covered by warranty.
not our product itself, need to return to the factory for repackaging.
beyond the scope of warranty, but can be repaired free of charge after application.
within the scope of warranty, but without consultation with our company directly express back to the factory.
